899bat Privacy Policy

1 Brief Introduction

899bat is a trusted online casino and betting platform in Bangladesh. We give the highest priority to protecting the personal information of our users. This privacy policy ("Policy") describes how 899bat collects your personal information, the purposes for which that information is used, how it is stored, and the circumstances under which it may be shared with third parties.

By using our website (https://899bat.cam) or by registering an account on our platform, you accept the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international best practices. We keep your information secure using SSL encryption and advanced security technology.

2 Information We Collect

899bat collects various types of information that are essential for providing our services. The information collected is as follows:

2.1 Identity Information

• Full name and date of birth
• National Identity Card (NID) number or passport number
• Information required to verify legal age (only persons aged 21 and above may register)
• Copy of photographic identification (for KYC verification)

2.2 Contact Information

• Email address
• Mobile phone number
• Residential address

2.3 Financial Information

• bKash, Nagad, and Rocket account numbers (for transactions)
• Deposit and withdrawal history
• Bank account information (where applicable)

2.4 Gaming Activity Information

• Gaming history and betting records
• Account login and logout times
• Preferred game categories and platform usage patterns
• Information related to bonuses and promotional offers

2.5 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Cookies and session data

3 How We Collect Information

899bat collects your information in the following ways:

• Direct Submission: Information you voluntarily provide through registration forms, the KYC verification process, during deposits and withdrawals, and in support chat.
• Automatic Collection: Certain information is automatically collected through cookies, log files, and tracking technologies while you browse our platform.
• Through Third Parties: Information may be received from payment processors (bKash, Nagad, Rocket) and identity verification service providers.
• Public Sources: Information may be collected on a limited basis from social media profiles or other publicly available sources.

4 Purpose of Using Information

We use the information we collect only for lawful and specific purposes. 899bat processes your information for the following reasons:

4.1 Account Management and Service Delivery

To create, verify, and maintain your account, and to properly manage 899bat's gaming services, bonuses, and promotional offers.

4.2 Financial Transaction Processing

To process deposits (minimum ৳200) and withdrawals (minimum ৳800) and to ensure the security of financial transactions.

4.3 KYC and Age Verification

To ensure responsible gaming and to verify that only persons aged 21 or above are able to use the service.

4.4 Security and Fraud Prevention

To detect and prevent unauthorized access, fraud, money laundering, and other illegal activities.

4.5 Customer Support

To resolve your issues through our 24/7 Bengali live chat support team and to improve your experience.

4.6 Technical Improvement

To conduct analysis for improving the platform's performance, security, and user experience.

5 Information Storage and Security

899bat takes industry-standard technical and organizational measures to protect your personal information.

5.1 Encryption

All data is secured through SSL/TLS encryption. This means that all information exchanged between you and our servers remains encrypted and cannot easily be read by any third party.

5.2 Server Security

Our server infrastructure operates in highly secure data centers with firewalls, intrusion detection systems, and regular security audits.

5.3 Retention Period

We retain your information only for as long as necessary to provide services, meet legal obligations, and resolve disputes. Even after an account is closed, certain information may be retained for a legally defined period due to regulatory requirements.

5.4 Access Control

Only authorized personnel may access your personal information, and they operate under strict confidentiality agreements.

6 Sharing Information with Third Parties

899bat never sells your personal information. However, limited information may be shared in the following circumstances:

6.1 Payment Processors

Financial information required to complete transactions through bKash, Nagad, and Rocket is shared with the relevant payment service providers. This information is used solely for the purpose of processing transactions.

6.2 Identity Verification Services

Information necessary to complete the KYC process may be shared with trusted third-party identity verification services.

6.3 Game Providers

Our game providers, including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe, may access limited technical information (such as session data) that is essential for ensuring smooth gameplay.

6.4 Legal Obligations

Information may be disclosed to authorities in order to comply with court orders, legitimate requests from government regulatory bodies, or the requirements of applicable law.

6.5 Business Transfers

In the event of a business merger, acquisition, or sale, your information may be transferred to the new owner. We will notify you in advance if such a situation arises.

7 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions and ensuring security. They cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your preferences and provide a personalized experience, such as your preferred language or game category.

7.3 Analytical Cookies

We use analytical cookies to analyze site performance and understand user behavior. This information is processed in aggregated form and does not identify any specific individual.

You can control or delete cookies by changing your browser settings. However, disabling cookies may cause some services to not function properly.

8 Your Rights

You have the following rights regarding your personal information:

• Right to Know: You have the right to know what information we hold about you. You may request a copy of your information at any time.
• Right to Correction: If any of your information is inaccurate or incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Data Portability: You have the right to receive a copy of your information in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact our support team via live chat or email. We will respond to your request within 30 days of receipt.

9 Privacy of Minors

899bat provides services only to persons aged 21 or above. We do not knowingly collect or process the personal information of any person under the age of 21.

If we suspect that information from a minor has been collected, we will immediately close that account and delete all associated information. If you become aware that a minor is using our platform, please inform us immediately.

10 Policy Changes

We may update this privacy policy from time to time. We will notify you by email or by a notice on our platform at least 30 days before any changes take effect.

Continuing to use our services after a change means you have accepted the revised policy. We recommend visiting this page regularly to stay informed about the latest policy. The "Last Updated" date will be shown at the top of each version.

11 Contact

If you have any questions, comments, or complaints about this privacy policy, please contact us: